At TaskGlider, we are committed to protecting your privacy and ensuring the security of your personal information. As a trusted virtual assistant agency, we prioritize transparency and compliance with privacy laws, including the EU’s GDPR, California’s CCPA, and other applicable regulations. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
By using our website or services, you agree to the practices described in this policy. If you have any questions or concerns, please contact us at support@taskglider.com.
Information We Collect
We collect information to provide and improve our services, communicate with you, and ensure a seamless experience. The types of information we collect include:
Personal Information
Name, email address, phone number, and other contact details.
Billing and payment information (e.g., credit card details, PayPal, Google Pay, Apple Pay).
Business information, such as company name, job title, and industry.
Usage Data
Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on the site.
Cookies and similar technologies to enhance your experience (see “Cookies” section below).
Voluntary Information
Information you provide when filling out forms, contacting us, or using our services.
How We Use Your Information
We use your information for the following purposes:
To provide and manage our virtual assistant services.
To process payments and invoices securely.
To communicate with you about your account, services, or inquiries.
To improve our website, services, and customer experience.
To send updates, promotions, or marketing materials (with your consent).
To comply with legal obligations and protect against fraud or unauthorized transactions.
Google Analytics
We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects anonymized data, such as your IP address, browser type, pages visited, and time spent on the site. This information helps us understand how visitors interact with our website and improve its functionality and content.
Google Analytics uses cookies to track this data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-On or adjusting your browser settings to disable cookies. For more information, please review Google’s Privacy Policy at https://policies.google.com/privacy.
Information Sharing
We are the sole owners of the information collected on our website. We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support).
When required by law or to protect our rights, property, or safety.
With your explicit consent.
Payment Information
We accept payments through secure methods, including:
Credit/Debit Cards (Visa, Mastercard, American Express, etc.).
Digital Wallets (PayPal, Google Pay, Apple Pay).
All payment transactions are processed using industry-standard encryption and security protocols. We do not store your full credit card details on our servers. Instead, we rely on trusted payment processors to handle sensitive financial information securely.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:
Improve site functionality and performance.
Remember your preferences and login details.
Analyze website traffic and user behavior.
You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Your Rights and Choices
You have control over your personal information. At any time, you can:
Request access to the data we have about you.
Update or correct inaccurate information.
Request deletion of your data (subject to legal obligations).
Opt out of marketing communications.
Withdraw consent for data processing.
To exercise these rights, contact us at support@taskglider.com.
CCPA Rights for California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
Right to Know
You have the right to request details about the personal information we collect, use, disclose, and sell (if applicable).
Right to Delete
You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
Right to Opt-Out of Sale
We do not sell your personal information. However, if this changes in the future, we will provide a clear “Do Not Sell My Personal Information” link on our website.
Right to Non-Discrimination
You have the right to receive equal service and pricing, even if you exercise your CCPA rights.
To exercise your CCPA rights, please contact us at support@taskglider.com. We will respond to your request within 45 days and may require verification of your identity to process it.
Data Security
We take the security of your information seriously. We implement robust measures to protect your data, including:
Encryption of sensitive information during transmission and storage.
Regular security audits and updates to our systems.
Restricted access to personal information, limited to authorized personnel only.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will promptly address any suspected breaches.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
TaskGlider
Email: support@taskglider.com
Location: Kent, WA
We are committed to addressing your concerns promptly and transparently.